Administrators can manually add credit from School Meals > Wallet.
To add wallet credit:
- Go to School Meals > Wallet.
- Find Add Credit.
- Select the customer.
- Enter the credit amount.
- Enter a reason.
- Click Add Wallet Credit.
The credit amount must be greater than zero.
A reason is required because it becomes part of the permanent wallet history.
The system records:
- Customer
- Credit amount
- Reason
- Administrator
- Date
- Transaction source
- Balance after the credit
Manual credits appear as Manual Admin Credit in the customer’s history.
The customer can review the credit under My Account > Wallet.
Available wallet credit is applied automatically during cart and checkout totals. The customer cannot use more credit than the current payable amount.
Manual credits cannot be edited or deleted from the Wallet page. If a correction is needed, it should be recorded as a new transaction so the financial history remains complete.
