Missing-meal reminders
Check students whose school serves meals on the target day and alert the parent when no qualifying order is found. Choose the send time, order statuses, and a lookahead from 0 to 14 days.
Twilio SMS for School Meals Pro
Keep families informed before meals are missed.
School Meals SMS connects School Meals Pro with your Twilio account to send meal reminders, order confirmations, birthday greetings, and targeted broadcasts—with consent controls and delivery tracking built in.
Send the right message for each moment in the meal journey.
Every workflow can use editable message templates and School Meals data. Parents receive messages only when their stored phone number matches the number associated with the relevant consent.
Order confirmations
Send one service message per registered-customer order from classic checkout or Checkout Blocks, with variables for totals, status, students, schools, payment method, and more.
Birthday greetings
Use saved student dates of birth to send scheduled greetings. Each child receives at most one birthday message per year.
Targeted broadcasts
Queue a general announcement for all opted-in School Meals parents or target one school. Each matching parent receives one message even with multiple students or orders.
Consent and quiet days
Separate service notifications from broadcasts and promotions. Parents can choose days without optional reminders, birthdays, or broadcasts while important service messages remain available.
Delivery history
Review the latest message logs with recipient, type, Twilio SID, status, and error details. Delivery webhooks update records through accepted, queued, sent, delivered, undelivered, or failed states.
A controlled workflow from configuration to delivery.
Connect TwilioEnter an Account SID, API Key SID, API Key Secret, Account Auth Token, and sending phone number. Then check the balance or send a test.
Configure the messagesEnable the desired workflows, choose schedules and audiences, and personalize templates with supported variables.
Collect preferencesParents choose service and broadcast consent during registration, in a configurable popup, or from SMS Preferences in My Account.
Queue and monitorMessages run in background batches. Retryable failures are attempted up to three times, while Twilio callbacks provide final delivery status.
Consent lifecycle
Preferences parents can control
The plugin records consent type, status, phone number, source, statement version, and timestamp. Consent is optional and is not required to place an order.
- Separate service and broadcast opt-ins
- Registration fields and a configurable reminder popup
- My Account SMS Preferences page
- STOP, START, and UNSTOP webhook processing
- Configurable data-retention periods
Credentials and webhooks
Designed for safer Twilio connectivity
The API Key Secret and Account Auth Token are encrypted at rest with AES-256-GCM using a site-specific key derived from WordPress salts. Incoming and delivery-status callbacks are rejected unless the Twilio request signature is valid.
You supply the Twilio service. The plugin does not include a Twilio account, phone number, SMS credits, carrier registration, or Twilio messaging fees.
Built to handle growing order history without scanning everything for every reminder.
A dedicated meal index mirrors the School Meals order-item fields needed for reminders. It can be rebuilt in background batches, updates when new orders and status changes occur, and can be cleared without deleting WooCommerce orders.
Which Twilio credentials are required?
The settings require the Twilio Account SID, an API Key SID and its secret, the 32-character Account Auth Token, and a Twilio sending phone number. The API key authenticates API requests; the Account Auth Token verifies incoming STOP/START and delivery-status webhooks.
What do parent quiet days block?
They skip optional meal reminders, birthday greetings, and broadcasts on selected weekdays. Order confirmations, cancellation messages, and urgent schedule changes remain available because they contain important service information.
Can broadcasts target only one school?
Yes. Administrators can choose all School Meals parents or one configured school. Only parents with matching broadcast consent and a valid consented phone are included.
What happens when Twilio temporarily fails?
Retryable sending errors are queued again using increasing delays. The plugin allows up to three attempts and records the current status or final error in the message log.
What are the technical requirements?
WordPress 6.4+, PHP 7.4+, WooCommerce 8.6+, and School Meals Pro by Delyriaz are required. Valid parent and SMS add-on licenses are required to start SMS features.
School Meals SMS by Delyriaz
Turn meal data into timely parent communication.
Connect your Twilio account, choose the messages families can opt into, and monitor delivery from one School Meals add-on.
$75.00 / Annually